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Customer Support

Our Software Support Portal powered by ServiceNow is where you can manage customer service cases, access the latest product updates, helpful documentation and share advice and tips with our user community.

Getting the most out of Library Management Cloud

You can browse and search for articles and engage with peers and product experts in the following library customer spaces:

  1. Library Management Cloud Resource hub
  2. Library Management Cloud Knowledge base
  3. Library Management Cloud Community forum

Raising a case

To make a request, report an issue or view all support cases for your library you need to login to the Support Portal.

If you haven’t already registered, you can request access today