Customer Support

Our Customer Support Portal is where you can access the latest product updates, find helpful documentation, manage support cases and share advice and tips with the user community.

Getting the most out of Library Management Cloud

You can browse and search for articles and engage with peers and product experts in the following library customer spaces:

  1. Library Management Cloud Resource hub
  2. Library Management Cloud Knowledge base
  3. Library Management Cloud Community forum

Raising a case

To make a request, report an issue or view all support cases for your library you need to login to the Support Portal.

If you haven’t already registered, please contact your Customer Success Manager via:  

For urgent cases, please telephone Support on 03330 150 212