The new system is great - I can now see books by cover images, click straight through to an author’s background and other works they have written, and I can see my personal history of everything I have borrowed before.
Postgraduate student, University of Lincoln
Whether users have specific requirements or are less sure about what they want or how to find it, Prism’s powerful search refinement tools, including faceted browsing and alternative spelling suggestions, increase the success rate of searches. Detailed item description can be further enhanced with cover images, content pages, summaries, author biographies and reviews to improve the customer search experience.
The mobile-optimised Prism interface allows customers to carry out their own searches and manage their accounts on the go. Real-time online borrower services provide users with self-service options such as viewing and renewing loans, all in just few clicks.
