Soprano takes the already existing ESS Library Management System and adds the flexibility your staff need to serve your customers - no matter where they may be.
Interact with your customers
With the ability to allow the free movement of your staff via the use of mobiles, tablets and laptops, Soprano moves staff away from their desks and gives them the opportunity for meaningful customer interaction - even at external events or mobile library locations.
Seamless, full-featured functionality
Soprano provides the full spectrum of library tasks from any location where there is an internet connection, while an offline mode also allows for further flexibility.
Including modules for stock management and circulation tasks, staff can issue books, bring up customer information, register users and conduct real time stock checks without ever having to return to their desks. The efficiency gains result in more time for library users and improved customer service.
The solution also allows for acquisitions and purchasing workflows to be conducted in a browser interface, ensuring that all of the tasks are streamlined and accessible to authorised users.
Benefits of Soprano
Improved customer service
Cloud-based web application
Intuitive and staff-friendly
Fully integrates with existing scanners